askng.it vs Runnr.ai
Factual side-by-side, not editorial. Both tools have been tested at a working European hotel. For opinions, read the individual reviews linked below.
The short version
On our hands-on ratings, askng.it takes it overall, 8/10 against 6/10.
askng.it is built for small and mid-size hotels wanting WhatsApp-led guest messaging with named PMS and door-lock integrations. Runnr.ai is built for hotels wanting WhatsApp-native guest communication with good integrations.
| askng.it | Runnr.ai | |
|---|---|---|
| Our rating | 8/10 | 6/10 |
| Pricing | Free tier; Standard €4.50/room/month (min €80); Premium €7.50/room/month (min €120) | From €100/month platform fee + WhatsApp costs per conversation |
| Best for | Small and mid-size hotels wanting WhatsApp-led guest messaging with named PMS and door-lock integrations | Hotels wanting WhatsApp-native guest communication with good integrations |
| HQ | Netherlands | Netherlands (Utrecht) |
| Founded | 2019 | 2022 |
| Reviewed by | sophie | thomas |
Common questions
Which is better, askng.it or Runnr.ai?
On our ratings askng.it scores 8/10 against Runnr.ai at 6/10. But the better tool is the one that fits your property, so read both reviews before you decide.
How much do askng.it and Runnr.ai cost?
askng.it: Free tier; Standard €4.50/room/month (min €80); Premium €7.50/room/month (min €120)
Runnr.ai: From €100/month platform fee + WhatsApp costs per conversation
Read the full reviews
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askng.it
askng.it is, for all practical purposes, a new product: the February 2026 rebuild of Lacoly, which I ran for a year and rated a 4. I tested the new one in March at my 80-room Amsterdam hotel. It is a different animal, and it earns an 8.
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Runnr.ai
Runnr.ai built their product around WhatsApp from day one instead of adding it later. The difference is visible in the API design, the message flow, and the integration quality. It's what I wished Quicktext had done.