Cloudbeds vs Mews
Factual side-by-side, not editorial. Both tools have been tested at a working European hotel. For opinions, read the individual reviews linked below.
The short version
On our hands-on ratings, Mews takes it overall, 8/10 against 7/10. Cloudbeds scores higher on setup & onboarding. Mews scores higher on daily use, integrations, pricing & value, support and data & privacy.
Cloudbeds is built for independents wanting an all-in-one platform with global distribution reach. Mews is built for mid-size independents and lifestyle hotels wanting a modern cloud PMS with integrated payments.
| Cloudbeds | Mews | |
|---|---|---|
| Our rating | 7/10 | 8/10 |
| Pricing | From ~$100/month, four plan tiers, no commission on direct bookings | From ~€300/month, tiered plans (Essentials, Advanced, Enterprise) |
| Best for | Independents wanting an all-in-one platform with global distribution reach | Mid-size independents and lifestyle hotels wanting a modern cloud PMS with integrated payments |
| HQ | USA (San Diego) | Netherlands (Amsterdam) |
| Founded | 2012 | 2012 |
| Reviewed by | sophie | anna |
What each one costs
Cloudbeds pricing
- Flex From roughly $180–220/month
- The entry configuration, and the only part of the range that carries a starting figure on the website. Fine for a small property that mostly needs the PMS core and a booking engine.
- One ~$350/month at 80 rooms
- Where most mid-sized independents land, and the tier I was quoted for my Amsterdam property. That works out at about $4.38 per room per month and bundles the PMS, channel manager, booking engine and the basic revenue management module. Roughly $4,200 a year.
- Experience ~$500/month at 80 rooms
- Adds the full revenue management suite, the guest engagement tools and custom reporting. About $6.25 per room per month, or $6,000 a year at my size. The jump buys you the ability to slice your own data properly, which I resent paying extra for.
- Enterprise Quote only
- For larger groups and portfolios. No published figure at all.
There's no setup fee (mine was waived, and I'm told that's common) and no commission on direct bookings, which is a real saving: at 72% occupancy and a €135 ADR, a 1–3% direct booking commission would cost me more than the subscription does. My complaint is the partial opacity. Cloudbeds now publishes a starting figure on the entry plans, which is progress, but the tier a property my size actually needs still sits behind a twenty-minute phone call. Amenitiz manages to publish a full grid. Work out your year-one total before that call, not during it.
Mews pricing
- Essentials From around €300/month
- The entry tier, and the one where shorter contract terms are available. Elena pays at the lower end of the range for her 30-room property and considers it reasonable value.
- Advanced Scales with rooms and features
- The mid tier. Pricing assumes a two-year agreement, which is the part I'd want you to read carefully before signing.
- Enterprise Quote only
- For larger portfolios, with pricing shaped by room count, payment processing volume and add-ons. Also assumes the two-year term.
Transparency here is mixed rather than bad. The tier structure and starting prices are on the website, which I appreciate, but the figure for your specific property still needs a sales conversation because it depends on rooms, payment volume and add-ons. My real objection is the contract. Two years is a long time to commit to a vendor before you've seen how they handle a major incident, or how support holds up once onboarding hands you to the general queue. Two-year terms are common in this category, but cloud-native competitors like RoomRaccoon bill monthly without locking you in. If Mews is confident the product retains customers on merit, the contract shouldn't need to do the retaining.
Prices as last verified during each review. Hotel software pricing moves, and per-room rates behave very differently at 20 rooms and at 200, so run the arithmetic at your own room count. Full detail on Cloudbeds pricing and Mews pricing.
Score breakdown
| Cloudbeds | Mews | |
|---|---|---|
| Setup & onboarding | 7/10 | 6/10 |
| Daily use | 6/10 | 7/10 |
| Integrations | 8/10 | 9/10 |
| Pricing & value | 5/10 | 6/10 |
| Support | 5/10 | 6/10 |
| Data & privacy | 7/10 | 8/10 |
Scores come from our individual hands-on reviews. We only line up dimensions both tools were scored on.
Common questions
Which is better, Cloudbeds or Mews?
On our ratings Mews scores 8/10 against Cloudbeds at 7/10. But the better tool is the one that fits your property, so read both reviews before you decide.
How much do Cloudbeds and Mews cost?
Cloudbeds: From ~$100/month, four plan tiers, no commission on direct bookings
Mews: From ~€300/month, tiered plans (Essentials, Advanced, Enterprise)
The long version
Mews vs Cloudbeds: which PMS earns its price for an independent?
I ran Cloudbeds for six weeks at my 80-room Amsterdam hotel and priced Mews against it in the same spreadsheet. Here's the cost, data and support truth behind the two PMS platforms most independents shortlist.
One of us paid for both and ran them, then wrote the head-to-head properly. This page is the summary; that one is the argument.
Read the full reviews