US-headquartered
Vendors headquartered in the United States.
6 reviews
-
7/10
Cloudbeds review: what a quarter-billion in funding buys you
Cloudbeds has raised $253 million and SoftBank is involved. I wanted to know what that buys an 80-room city hotel that could use the money elsewhere.
-
7/10
Optii Solutions review: the housekeeping AI that wants you to trust its maths
Optii claims its AI route optimisation can cut housekeeping labour costs by 18%. I tested it at my 80-room Amsterdam property with a spreadsheet in one hand and a stopwatch in the other.
-
5/10
Actabl review: four acquisitions in a trench coat, sold as a platform
Actabl is a private equity roll-up of four separate hotel tech companies, headquartered in Florida, backed by a PE firm managing $18.8 billion. The labour management tools are strong. Everything else is a sovereignty and integration problem dressed up in enterprise marketing.
-
5/10
Akia review: the AI keeps getting better, and it's still in the wrong country
Akia's AI chatbot is the best I've tested in hotel messaging. It also means your guest passport data lives on American servers under American law. The technology has improved since my last review. My position hasn't.
-
5/10
Canary Technologies review: a $175M American solution to European problems we don't have
Canary Technologies has raised $175 million, built a strong guest management platform, and is now eyeing Europe. The product is good. The question is whether European hotels should care.
-
5/10
Breezeway review: a vacation rental tool that wandered into my hotel
A colleague recommended Breezeway for housekeeping. The scheduling works, the mobile app is decent, but the whole product thinks in vacation rentals, not hotel rooms. My staff could use it, but they shouldn't have to.