Akia vs askng.it
Factual side-by-side, not editorial. Both tools have been tested at a working European hotel. For opinions, read the individual reviews linked below.
The short version
On our hands-on ratings, askng.it takes it overall, 8/10 against 5/10.
Akia is built for US hotels wanting AI-driven guest messaging. askng.it is built for small and mid-size hotels wanting WhatsApp-led guest messaging with named PMS and door-lock integrations.
| Akia | askng.it | |
|---|---|---|
| Our rating | 5/10 | 8/10 |
| Pricing | From $5/room/month | Free tier; Standard €4.50/room/month (min €80); Premium €7.50/room/month (min €120) |
| Best for | US hotels wanting AI-driven guest messaging | Small and mid-size hotels wanting WhatsApp-led guest messaging with named PMS and door-lock integrations |
| HQ | United States (San Francisco) | Netherlands |
| Founded | 2019 | 2019 |
| Reviewed by | marc | sophie |
Common questions
Which is better, Akia or askng.it?
On our ratings askng.it scores 8/10 against Akia at 5/10. But the better tool is the one that fits your property, so read both reviews before you decide.
How much do Akia and askng.it cost?
Akia: From $5/room/month
askng.it: Free tier; Standard €4.50/room/month (min €80); Premium €7.50/room/month (min €120)
Read the full reviews
-
Akia
Akia's AI chatbot is the best I've tested in hotel messaging. It also means your guest passport data lives on American servers under American law. The technology has improved since my last review. My position hasn't.
-
askng.it
askng.it is, for all practical purposes, a new product: the February 2026 rebuild of Lacoly, which I ran for a year and rated a 4. I tested the new one in March at my 80-room Amsterdam hotel. It is a different animal, and it earns an 8.