Six.Hoteliers

Compare

askng.it vs chatlyn

Factual side-by-side, not editorial. Both tools have been tested at a working European hotel. For opinions, read the individual reviews linked below.

The short version

On our hands-on ratings, askng.it takes it overall, 8/10 against 7/10.

askng.it is built for small and mid-size hotels wanting WhatsApp-led guest messaging with named PMS and door-lock integrations. chatlyn is built for european hotels wanting privacy-first omnichannel messaging.

askng.it chatlyn
Our rating 8/10 7/10
Pricing Free tier; Standard €4.50/room/month (min €80); Premium €7.50/room/month (min €120) Quote only since 2026. Was flat tiers ~€61-311/month; now a per-room quote plus a per-property setup fee, WhatsApp usage on top
Best for Small and mid-size hotels wanting WhatsApp-led guest messaging with named PMS and door-lock integrations European hotels wanting privacy-first omnichannel messaging
HQ Netherlands Austria (Vienna)
Founded 2019 2022
Reviewed by sophie anna

What each one costs

askng.it pricing

Free €0
A real free tier rather than a trial with a countdown on it, which is rare enough in this category to be worth stating plainly.
Standard €4.50/room/month, €80 minimum
The tier most properties will land on. At my 80 rooms that's €360 a month, and the minimum only bites below about 18 rooms.
Premium €7.50/room/month, €120 minimum
€600 a month at my size. The step up needs to earn that €240 difference against your own numbers, not against the feature grid.

Published per-room rates with the minimums stated, which is what I want from a vendor and don't often get. Do the arithmetic at your own room count before you look at the tier comparison, because per-room pricing rewards small properties and punishes larger ones: the same product costs my 80-room hotel €4,320 a year on Standard. Then add WhatsApp conversation costs, which sit outside the subscription and depend on your volume and markets.

chatlyn pricing

Per-room platform fee Quote only
Calculated per room across every property in the agreement, with the per-room rate falling as the portfolio grows. You reach it through a calculator that wants your room count and PMS, or by ringing Vienna. Until 2026 this was a published flat tier grid.
Setup fee One-off, per property, quote only
New since our review. The figure varies with the PMS connection type and whether implementation is remote or on site, and it is not published in any form.
WhatsApp usage Charged on top
One WhatsApp inbox is included; additional inboxes cost extra. Unlimited team members with no per-agent fee and no AI usage fee, which is the part chatlyn does still state plainly.

chatlyn withdrew its published pricing during 2026. What our review recorded, flat tiers from around €61 a month for Light up to €311 for Advanced, is no longer on the site, and a per-property setup fee has appeared that we never had to account for. The company defends the change on its own pricing page: it says the honest answer depends on your rooms, your PMS and how implementation runs, and it would rather quote against your actual setup than publish a number most properties would have to correct. That is a better argument than most vendors bother making. It still means you cannot compare chatlyn against a rival without handing over your details first.

Prices as last verified during each review. Hotel software pricing moves, and per-room rates behave very differently at 20 rooms and at 200, so run the arithmetic at your own room count. Full detail on askng.it pricing and chatlyn pricing.

Common questions

Which is better, askng.it or chatlyn?

On our ratings askng.it scores 8/10 against chatlyn at 7/10. But the better tool is the one that fits your property, so read both reviews before you decide.

How much do askng.it and chatlyn cost?

askng.it: Free tier; Standard €4.50/room/month (min €80); Premium €7.50/room/month (min €120)

chatlyn: Quote only since 2026. Was flat tiers ~€61-311/month; now a per-room quote plus a per-property setup fee, WhatsApp usage on top

Read the full reviews