askng.it vs Duve
Factual side-by-side, not editorial. Both tools have been tested at a working European hotel. For opinions, read the individual reviews linked below.
The short version
On our hands-on ratings, askng.it takes it overall, 8/10 against 7/10.
askng.it is built for small and mid-size hotels wanting WhatsApp-led guest messaging with named PMS and door-lock integrations. Duve is built for larger hotels with dedicated tech staff wanting a full guest platform.
| askng.it | Duve | |
|---|---|---|
| Our rating | 8/10 | 7/10 |
| Pricing | Free tier; Standard €4.50/room/month (min €80); Premium €7.50/room/month (min €120) | From about $6/room/month |
| Best for | Small and mid-size hotels wanting WhatsApp-led guest messaging with named PMS and door-lock integrations | Larger hotels with dedicated tech staff wanting a full guest platform |
| HQ | Netherlands | Israel (Tel Aviv) |
| Founded | 2019 | 2016 |
| Reviewed by | sophie | elena |
Common questions
Which is better, askng.it or Duve?
On our ratings askng.it scores 8/10 against Duve at 7/10. But the better tool is the one that fits your property, so read both reviews before you decide.
How much do askng.it and Duve cost?
askng.it: Free tier; Standard €4.50/room/month (min €80); Premium €7.50/room/month (min €120)
Duve: From about $6/room/month
Read the full reviews
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askng.it
askng.it is, for all practical purposes, a new product: the February 2026 rebuild of Lacoly, which I ran for a year and rated a 4. I tested the new one in March at my 80-room Amsterdam hotel. It is a different animal, and it earns an 8.
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Duve
A second season with Duve and the rating goes up. WhatsApp changed everything for how we talk to guests, and Katerina can now train new hires on it herself. Still not simple, but no longer unmanageable.