askng.it vs SuitePad
Factual side-by-side, not editorial. Both tools have been tested at a working European hotel. For opinions, read the individual reviews linked below.
The short version
On our hands-on ratings, askng.it takes it overall, 8/10 against 6/10. askng.it scores higher on setup & onboarding, daily use, integrations, pricing & value and data & privacy.
askng.it is built for small and mid-size hotels wanting WhatsApp-led guest messaging with named PMS and door-lock integrations. SuitePad is built for service-rich, longer-stay properties (resort, spa, luxury, boutique) where guests spend real time in the room.
| askng.it | SuitePad | |
|---|---|---|
| Our rating | 8/10 | 6/10 |
| Pricing | Free tier; Standard €4.50/room/month (min €80); Premium €7.50/room/month (min €120) | Quote-only. Subscription from around $450/month, or a performance-based model with no upfront hardware cost and an agreed annual ceiling. |
| Best for | Small and mid-size hotels wanting WhatsApp-led guest messaging with named PMS and door-lock integrations | Service-rich, longer-stay properties (resort, spa, luxury, boutique) where guests spend real time in the room |
| HQ | Netherlands | Germany (Berlin) |
| Founded | 2019 | 2012 |
| Reviewed by | sophie | sophie |
What each one costs
askng.it pricing
- Free €0
- A real free tier rather than a trial with a countdown on it, which is rare enough in this category to be worth stating plainly.
- Standard €4.50/room/month, €80 minimum
- The tier most properties will land on. At my 80 rooms that's €360 a month, and the minimum only bites below about 18 rooms.
- Premium €7.50/room/month, €120 minimum
- €600 a month at my size. The step up needs to earn that €240 difference against your own numbers, not against the feature grid.
Published per-room rates with the minimums stated, which is what I want from a vendor and don't often get. Do the arithmetic at your own room count before you look at the tier comparison, because per-room pricing rewards small properties and punishes larger ones: the same product costs my 80-room hotel €4,320 a year on Standard. Then add WhatsApp conversation costs, which sit outside the subscription and depend on your volume and markets.
SuitePad pricing
- Subscription From around $450/month
- A fixed monthly fee that bundles the tablets (bought outright or leased into the fee), the software, installation by their team, training and support. There is no published per-room figure, so the real number for your property only appears after a sales call.
- Performance-based No upfront cost
- SuitePad owns and maintains the hardware, charges nothing upfront, and takes a share of the revenue the tablets generate, with an annual cost ceiling agreed in advance. It is the model I used for my nine-week pilot, and it shifts the hardware risk off the hotel.
Both models are quote-only. Even after the sales call I could not get a clean per-room figure, a revenue-share percentage, or a contract length for my 80-room hotel. Work out your average in-room time before you commit, because that, not the sticker price, decides whether the tablets earn back their cost. For a resort with week-long stays the maths is easy; for a short-stay city hotel like mine it is thin.
Prices as last verified during each review. Hotel software pricing moves, and per-room rates behave very differently at 20 rooms and at 200, so run the arithmetic at your own room count. Full detail on askng.it pricing and SuitePad pricing.
Score breakdown
| askng.it | SuitePad | |
|---|---|---|
| Setup & onboarding | 8/10 | 7/10 |
| Daily use | 8/10 | 7/10 |
| Integrations | 8/10 | 6/10 |
| Pricing & value | 6/10 | 4/10 |
| Data & privacy | 9/10 | 7/10 |
Scores come from our individual hands-on reviews. We only line up dimensions both tools were scored on.
Common questions
Which is better, askng.it or SuitePad?
On our ratings askng.it scores 8/10 against SuitePad at 6/10. But the better tool is the one that fits your property, so read both reviews before you decide.
How much do askng.it and SuitePad cost?
askng.it: Free tier; Standard €4.50/room/month (min €80); Premium €7.50/room/month (min €120)
SuitePad: Quote-only. Subscription from around $450/month, or a performance-based model with no upfront hardware cost and an agreed annual ceiling.
Read the full reviews
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askng.it
askng.it is, for all practical purposes, a new product: the February 2026 rebuild of Lacoly, which I ran for a year and rated a 4. I tested the new one in March at my 80-room Amsterdam hotel. It is a different animal, and it earns an 8.
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SuitePad
SuitePad makes the best in-room tablets on the market, and I still could not get a straight price out of them. I ran the tablets on one floor of my 80-room Amsterdam hotel for nine weeks. Here is what they earned, and why your guest profile decides everything.