askng.it vs SuitePad
Factual side-by-side, not editorial. Both tools have been tested at a working European hotel. For opinions, read the individual reviews linked below.
The short version
On our hands-on ratings, askng.it takes it overall, 8/10 against 6/10. askng.it scores higher on setup & onboarding, daily use, integrations, pricing & value and data & privacy.
askng.it is built for small and mid-size hotels wanting WhatsApp-led guest messaging with named PMS and door-lock integrations. SuitePad is built for service-rich, longer-stay properties (resort, spa, luxury, boutique) where guests spend real time in the room.
| askng.it | SuitePad | |
|---|---|---|
| Our rating | 8/10 | 6/10 |
| Pricing | Free tier; Standard €4.50/room/month (min €80); Premium €7.50/room/month (min €120) | Quote-only. Subscription from around $450/month, or a performance-based model with no upfront hardware cost and an agreed annual ceiling. |
| Best for | Small and mid-size hotels wanting WhatsApp-led guest messaging with named PMS and door-lock integrations | Service-rich, longer-stay properties (resort, spa, luxury, boutique) where guests spend real time in the room |
| HQ | Netherlands | Germany (Berlin) |
| Founded | 2019 | 2012 |
| Reviewed by | sophie | sophie |
Score breakdown
| askng.it | SuitePad | |
|---|---|---|
| Setup & onboarding | 8/10 | 7/10 |
| Daily use | 8/10 | 7/10 |
| Integrations | 8/10 | 6/10 |
| Pricing & value | 6/10 | 4/10 |
| Data & privacy | 9/10 | 7/10 |
Scores come from our individual hands-on reviews. We only line up dimensions both tools were scored on.
Common questions
Which is better, askng.it or SuitePad?
On our ratings askng.it scores 8/10 against SuitePad at 6/10. But the better tool is the one that fits your property, so read both reviews before you decide.
How much do askng.it and SuitePad cost?
askng.it: Free tier; Standard €4.50/room/month (min €80); Premium €7.50/room/month (min €120)
SuitePad: Quote-only. Subscription from around $450/month, or a performance-based model with no upfront hardware cost and an agreed annual ceiling.
Read the full reviews
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askng.it
askng.it is, for all practical purposes, a new product: the February 2026 rebuild of Lacoly, which I ran for a year and rated a 4. I tested the new one in March at my 80-room Amsterdam hotel. It is a different animal, and it earns an 8.
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SuitePad
SuitePad makes the best in-room tablets on the market, and I still could not get a straight price out of them. I ran the tablets on one floor of my 80-room Amsterdam hotel for nine weeks. Here is what they earned, and why your guest profile decides everything.