Cloudbeds vs Guestline
Factual side-by-side, not editorial. Both tools have been tested at a working European hotel. For opinions, read the individual reviews linked below.
The short version
Both land on 7/10 overall, so the choice comes down to fit rather than our scores.
Cloudbeds is built for independents wanting an all-in-one platform with global distribution reach. Guestline is built for UK and Irish independents wanting strong distribution and channel management.
| Cloudbeds | Guestline | |
|---|---|---|
| Our rating | 7/10 | 7/10 |
| Pricing | From ~$100/month, four plan tiers, no commission on direct bookings | Custom pricing, requires sales call |
| Best for | Independents wanting an all-in-one platform with global distribution reach | UK and Irish independents wanting strong distribution and channel management |
| HQ | USA (San Diego) | UK (Shrewsbury) |
| Founded | 2012 | 1991 |
| Reviewed by | sophie | james |
What each one costs
Cloudbeds pricing
- Flex From roughly $180–220/month
- The entry configuration, and the only part of the range that carries a starting figure on the website. Fine for a small property that mostly needs the PMS core and a booking engine.
- One ~$350/month at 80 rooms
- Where most mid-sized independents land, and the tier I was quoted for my Amsterdam property. That works out at about $4.38 per room per month and bundles the PMS, channel manager, booking engine and the basic revenue management module. Roughly $4,200 a year.
- Experience ~$500/month at 80 rooms
- Adds the full revenue management suite, the guest engagement tools and custom reporting. About $6.25 per room per month, or $6,000 a year at my size. The jump buys you the ability to slice your own data properly, which I resent paying extra for.
- Enterprise Quote only
- For larger groups and portfolios. No published figure at all.
There's no setup fee (mine was waived, and I'm told that's common) and no commission on direct bookings, which is a real saving: at 72% occupancy and a €135 ADR, a 1–3% direct booking commission would cost me more than the subscription does. My complaint is the partial opacity. Cloudbeds now publishes a starting figure on the entry plans, which is progress, but the tier a property my size actually needs still sits behind a twenty-minute phone call. Amenitiz manages to publish a full grid. Work out your year-one total before that call, not during it.
Guestline pricing
- Custom quote Sales call required
- There is no published pricing and no tier grid. What you pay comes out of a negotiation, which is the whole problem. I know what I pay, and I know roughly what two colleagues pay, and the numbers differ enough that I suspect the figure has more to do with negotiating skill than with property size.
I still don't know what Guestline costs a new customer in 2026, and I've used it for four years. The lack of published pricing was a red flag before the Access Group acquisition and it's more of one now, because new ownership often means new pricing, and opaque pricing makes it easier to raise rates without anyone outside the room noticing. If you're evaluating Guestline, get quotes from at least two other PMS vendors first so you have something to hold it against. Don't negotiate in the dark.
Prices as last verified during each review. Hotel software pricing moves, and per-room rates behave very differently at 20 rooms and at 200, so run the arithmetic at your own room count. Full detail on Cloudbeds pricing and Guestline pricing.
Common questions
Which is better, Cloudbeds or Guestline?
Both score 7/10 on our ratings, so the right pick depends on what you are optimising for. Read both reviews.
How much do Cloudbeds and Guestline cost?
Cloudbeds: From ~$100/month, four plan tiers, no commission on direct bookings
Guestline: Custom pricing, requires sales call
Read the full reviews
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Cloudbeds
Cloudbeds has raised $253 million and SoftBank is involved. I wanted to know what that buys an 80-room city hotel that could use the money elsewhere.
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Guestline
Guestline has been the default PMS for British independents for years. Then the Access Group bought it. I wanted to know whether the product survived the acquisition.