Guestline pricing

There is no published pricing and no tier grid. What you pay comes out of a negotiation, which is the whole problem. I know what I pay, and I know roughly what two colleagues pay, and the numbers differ enough that I suspect the figure has more to do with negotiating skill than with property size.

How much does Guestline cost?

Guestline doesn't publish pricing, so the only way to find out is a sales call. I've been a customer for four years and I couldn't tell you what a new customer would pay in 2026. What I can tell you is that the quotes I've compared with colleagues varied more than property size alone would explain.

Why doesn't Guestline publish its pricing?

The standard answer is that it depends on your property and configuration, which is partly true of any PMS. The practical effect is that the price becomes a negotiation, and negotiations reward whoever is better at them. That was a concern before the acquisition. Under private equity ownership, where margin pressure is the point, it's a bigger one.

Did pricing change after the Access Group acquisition?

Not for me, not yet. But that's the thing I'd watch rather than the thing I'd relax about. Opaque pricing and new ownership are a combination that tends to resolve in one direction, and without a published rate card there's no external reference point to notice it happening.