Cloudbeds vs RoomRaccoon
Factual side-by-side, not editorial. Both tools have been tested at a working European hotel. For opinions, read the individual reviews linked below.
The short version
Both land on 7/10 overall, so the choice comes down to fit rather than our scores.
Cloudbeds is built for independents wanting an all-in-one platform with global distribution reach. RoomRaccoon is built for small European independents wanting PMS, channel manager, and revenue management in one system.
| Cloudbeds | RoomRaccoon | |
|---|---|---|
| Our rating | 7/10 | 7/10 |
| Pricing | From ~$100/month, four plan tiers, no commission on direct bookings | From ~€200/month for a 30-room property |
| Best for | Independents wanting an all-in-one platform with global distribution reach | Small European independents wanting PMS, channel manager, and revenue management in one system |
| HQ | USA (San Diego) | Netherlands (Breda) |
| Founded | 2012 | 2017 |
| Reviewed by | sophie | elena |
What each one costs
Cloudbeds pricing
- Flex From roughly $180–220/month
- The entry configuration, and the only part of the range that carries a starting figure on the website. Fine for a small property that mostly needs the PMS core and a booking engine.
- One ~$350/month at 80 rooms
- Where most mid-sized independents land, and the tier I was quoted for my Amsterdam property. That works out at about $4.38 per room per month and bundles the PMS, channel manager, booking engine and the basic revenue management module. Roughly $4,200 a year.
- Experience ~$500/month at 80 rooms
- Adds the full revenue management suite, the guest engagement tools and custom reporting. About $6.25 per room per month, or $6,000 a year at my size. The jump buys you the ability to slice your own data properly, which I resent paying extra for.
- Enterprise Quote only
- For larger groups and portfolios. No published figure at all.
There's no setup fee (mine was waived, and I'm told that's common) and no commission on direct bookings, which is a real saving: at 72% occupancy and a €135 ADR, a 1–3% direct booking commission would cost me more than the subscription does. My complaint is the partial opacity. Cloudbeds now publishes a starting figure on the entry plans, which is progress, but the tier a property my size actually needs still sits behind a twenty-minute phone call. Amenitiz manages to publish a full grid. Work out your year-one total before that call, not during it.
RoomRaccoon pricing
- All-in-one subscription From around €200/month at 30 rooms
- One system covering the PMS, channel manager, booking engine, dynamic pricing and the upselling module, rather than separate subscriptions for each. That's roughly €2,400 a year for a property my size.
The pricing is clear enough, and it sits sensibly between Noovy at €150 a month for my thirty rooms and Mews at closer to €300. What I'd ask you to read properly is the contract, not the price. A colleague in Crete used it for eight months, decided to switch, and found leaving harder than she expected: back-and-forth emails, an auto-renewal she hadn't noticed, and a charge after she thought she'd cancelled. It took her most of a month to close the account. Another colleague in the Peloponnese was billed for a month he believed the notice period covered. I don't know whether that's typical. My mother would say read every line, and she'd be right. Ask how cancellation works before you sign, not after.
Prices as last verified during each review. Hotel software pricing moves, and per-room rates behave very differently at 20 rooms and at 200, so run the arithmetic at your own room count. Full detail on Cloudbeds pricing and RoomRaccoon pricing.
Common questions
Which is better, Cloudbeds or RoomRaccoon?
Both score 7/10 on our ratings, so the right pick depends on what you are optimising for. Read both reviews.
How much do Cloudbeds and RoomRaccoon cost?
Cloudbeds: From ~$100/month, four plan tiers, no commission on direct bookings
RoomRaccoon: From ~€200/month for a 30-room property
Read the full reviews