Mews vs RoomRaccoon
Factual side-by-side, not editorial. Both tools have been tested at a working European hotel. For opinions, read the individual reviews linked below.
The short version
On our hands-on ratings, Mews takes it overall, 8/10 against 7/10.
Mews is built for mid-size independents and lifestyle hotels wanting a modern cloud PMS with integrated payments. RoomRaccoon is built for small European independents wanting PMS, channel manager, and revenue management in one system.
| Mews | RoomRaccoon | |
|---|---|---|
| Our rating | 8/10 | 7/10 |
| Pricing | From ~€300/month, tiered plans (Essentials, Advanced, Enterprise) | From ~€200/month for a 30-room property |
| Best for | Mid-size independents and lifestyle hotels wanting a modern cloud PMS with integrated payments | Small European independents wanting PMS, channel manager, and revenue management in one system |
| HQ | Netherlands (Amsterdam) | Netherlands (Breda) |
| Founded | 2012 | 2017 |
| Reviewed by | anna | elena |
What each one costs
Mews pricing
- Essentials From around €300/month
- The entry tier, and the one where shorter contract terms are available. Elena pays at the lower end of the range for her 30-room property and considers it reasonable value.
- Advanced Scales with rooms and features
- The mid tier. Pricing assumes a two-year agreement, which is the part I'd want you to read carefully before signing.
- Enterprise Quote only
- For larger portfolios, with pricing shaped by room count, payment processing volume and add-ons. Also assumes the two-year term.
Transparency here is mixed rather than bad. The tier structure and starting prices are on the website, which I appreciate, but the figure for your specific property still needs a sales conversation because it depends on rooms, payment volume and add-ons. My real objection is the contract. Two years is a long time to commit to a vendor before you've seen how they handle a major incident, or how support holds up once onboarding hands you to the general queue. Two-year terms are common in this category, but cloud-native competitors like RoomRaccoon bill monthly without locking you in. If Mews is confident the product retains customers on merit, the contract shouldn't need to do the retaining.
RoomRaccoon pricing
- All-in-one subscription From around €200/month at 30 rooms
- One system covering the PMS, channel manager, booking engine, dynamic pricing and the upselling module, rather than separate subscriptions for each. That's roughly €2,400 a year for a property my size.
The pricing is clear enough, and it sits sensibly between Noovy at €150 a month for my thirty rooms and Mews at closer to €300. What I'd ask you to read properly is the contract, not the price. A colleague in Crete used it for eight months, decided to switch, and found leaving harder than she expected: back-and-forth emails, an auto-renewal she hadn't noticed, and a charge after she thought she'd cancelled. It took her most of a month to close the account. Another colleague in the Peloponnese was billed for a month he believed the notice period covered. I don't know whether that's typical. My mother would say read every line, and she'd be right. Ask how cancellation works before you sign, not after.
Prices as last verified during each review. Hotel software pricing moves, and per-room rates behave very differently at 20 rooms and at 200, so run the arithmetic at your own room count. Full detail on Mews pricing and RoomRaccoon pricing.
Common questions
Which is better, Mews or RoomRaccoon?
On our ratings Mews scores 8/10 against RoomRaccoon at 7/10. But the better tool is the one that fits your property, so read both reviews before you decide.
How much do Mews and RoomRaccoon cost?
Mews: From ~€300/month, tiered plans (Essentials, Advanced, Enterprise)
RoomRaccoon: From ~€200/month for a 30-room property
Read the full reviews