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Quicktext vs Runnr.ai

The facts side by side, what each one costs tier by tier, and which of the two we'd pick. Both have been paid for and run at a working European hotel.

The short version

Both land on 6/10 overall, so the choice comes down to fit rather than our scores.

Quicktext is built for hotels wanting a European AI chatbot with direct booking conversion. Runnr.ai is built for hotels wanting WhatsApp-native guest communication with good integrations.


Which we'd pick

Runnr.ai if you will build anything on it; Quicktext if direct-booking conversion is the goal.

Thomas reviewed both and rated both a 6, which makes this the most directly comparable pair in the category. His clearest finding was about building on them: a CRM automation he wanted took three hours on Quicktext and failed, then worked on Runnr at the first attempt. Quicktext's PMS integration runs one way only, so data goes in and nothing comes back and guest profiles stay blind, while Runnr writes conversation summaries back into the profile.

Quicktext's case is commercial rather than technical. About 9% of its availability conversations ended in a direct booking on Thomas's tracking, it has reached roughly 1,800 hotels on barely $1M of funding, and Velma handles French and English comfortably. But WhatsApp feels like a website chatbot relocated into a messaging app, the Quinta rebrand has since completed, with quicktext.im redirecting to quinta.im, and the headline moved to $299 a month quoted in dollars. Runnr publishes from €100 plus per-conversation costs, but has no revenue attribution, no security certifications, and abandons email and SMS.

Drawn from our individual hands-on reviews rather than a fresh head-to-head test. Where a finding belongs to one of us, we've said whose it is.


Quicktext Runnr.ai
Our rating 6/10 6/10
Pricing Now trading as Quinta. Premium from $299/month, based on room count Entry prices only, all stated as starting at: Pro from €100/month, Plus €200, Enterprise €400, with the per-unit rate unpublished; WhatsApp usage ~€0.75/room/month
Best for Hotels wanting a European AI chatbot with direct booking conversion Hotels wanting WhatsApp-native guest communication with good integrations
HQ France (Paris) Netherlands (Utrecht)
Founded 2017 2022
Reviewed by thomas thomas

What each one costs

Quicktext pricing

Premium From $299/month
The only tier shown, priced on room count. Bundles eleven products under the new Q- naming, Q-Data, Q-Channel, Q-SEO, Q-Sales, Q-Task, Q-Connect, Q-Hub, Q-Automate, Q-Mail and Q-BI, alongside the fourth-generation Velma chatbot.

Two things moved at once. The rebrand Thomas described as half-finished is now complete: quicktext.im redirects permanently to quinta.im and the site brands itself Quinta throughout, so his complaint about both names circulating is out of date. And the headline price moved from roughly €250 a month to $299, quoted in dollars. For a Paris company selling mainly to European hotels that is worth noticing, because you now carry the exchange risk on a monthly subscription. The product names in our review no longer match the vendor's either.

Runnr.ai pricing

Pro From €100/month
The entry tier, and the same €100 floor our review recorded, now with a name and two tiers above it.
Plus From €200/month
Marked as the most popular option on the pricing page.
Enterprise From €400/month
Top published tier.
Groups and chains Custom
Above 10,000 units, priced by arrangement.
WhatsApp usage ~€0.75/room/month average
Charged on top of the platform fee and stated as an average across conversation volume and guest location. More useful for budgeting than the per-conversation framing we recorded.

Runnr.ai has gone further in the right direction since our review. The €100 monthly floor is unchanged, but where we recorded a single starting price there are now three named tiers with figures attached, an average WhatsApp cost of about €0.75 per room per month rather than a vague per-conversation note, and a thirty-day trial on annual plans with setup and support included. Billing is per unit, and Runnr counts rooms, beds, apartments, cottages or camping pitches, which suits properties that are not shaped like hotels. Thomas credited Runnr for publishing anything at all when most rivals would not; it now publishes more than most.

Prices as last verified during each review. Hotel software pricing moves, and per-room rates behave very differently at 20 rooms and at 200, so run the arithmetic at your own room count. Full detail on Quicktext pricing and Runnr.ai pricing.


Common questions

Which is better, Quicktext or Runnr.ai?

Both score 6/10 on our ratings, so the right pick depends on what you are optimising for. Read both reviews.

How much do Quicktext and Runnr.ai cost?

Quicktext: Now trading as Quinta. Premium from $299/month, based on room count

Runnr.ai: Entry prices only, all stated as starting at: Pro from €100/month, Plus €200, Enterprise €400, with the per-unit rate unpublished; WhatsApp usage ~€0.75/room/month


Read the full reviews