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Apaleo vs RoomRaccoon

Factual side-by-side, not editorial. Both tools have been tested at a working European hotel. For opinions, read the individual reviews linked below.

The short version

On our hands-on ratings, Apaleo takes it overall, 8/10 against 7/10.

Apaleo is built for tech-forward hotel groups wanting a headless PMS with best-of-breed integrations. RoomRaccoon is built for small European independents wanting PMS, channel manager, and revenue management in one system.

Apaleo RoomRaccoon
Our rating 8/10 7/10
Pricing Quote-based, no setup or licensing fees, open API included From ~€200/month for a 30-room property
Best for Tech-forward hotel groups wanting a headless PMS with best-of-breed integrations Small European independents wanting PMS, channel manager, and revenue management in one system
HQ Germany (Munich) Netherlands (Breda)
Founded 2017 2017
Reviewed by thomas elena

What each one costs

Apaleo pricing

Core platform Quote only
Apaleo markets no setup fees, no licensing fees, no maintenance fees and no integration fees. All technically true, and none of it tells you what they do charge. The rate comes out of a sales call, which means the hotel down the street may well be paying something different for the same product.
The rest of the stack Not included in that quote
This is the part that matters with a headless PMS. You will also be paying for a front desk app, a channel manager connector, a housekeeping tool, payment processing, and in most cases an integrator to wire it together. Each has its own subscription and its own contract.

The pricing opacity bothers me more here than it would elsewhere, because this is a company that positions itself as open. The API is open, the documentation is open, the marketplace is open. The pricing is not. And the quoted figure is only half the picture: a colleague running three hotels in Austria told me his annual Apaleo spend, once he added the front desk app, the channel manager connector, a reporting tool and the integrator who set it all up, came in considerably higher than the number on his initial call. Budget for the ecosystem, not the platform. If your product is good, publish the price.

RoomRaccoon pricing

All-in-one subscription From around €200/month at 30 rooms
One system covering the PMS, channel manager, booking engine, dynamic pricing and the upselling module, rather than separate subscriptions for each. That's roughly €2,400 a year for a property my size.

The pricing is clear enough, and it sits sensibly between Noovy at €150 a month for my thirty rooms and Mews at closer to €300. What I'd ask you to read properly is the contract, not the price. A colleague in Crete used it for eight months, decided to switch, and found leaving harder than she expected: back-and-forth emails, an auto-renewal she hadn't noticed, and a charge after she thought she'd cancelled. It took her most of a month to close the account. Another colleague in the Peloponnese was billed for a month he believed the notice period covered. I don't know whether that's typical. My mother would say read every line, and she'd be right. Ask how cancellation works before you sign, not after.

Prices as last verified during each review. Hotel software pricing moves, and per-room rates behave very differently at 20 rooms and at 200, so run the arithmetic at your own room count. Full detail on Apaleo pricing and RoomRaccoon pricing.

Common questions

Which is better, Apaleo or RoomRaccoon?

On our ratings Apaleo scores 8/10 against RoomRaccoon at 7/10. But the better tool is the one that fits your property, so read both reviews before you decide.

How much do Apaleo and RoomRaccoon cost?

Apaleo: Quote-based, no setup or licensing fees, open API included

RoomRaccoon: From ~€200/month for a 30-room property

Read the full reviews