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chatlyn vs Quicktext

Factual side-by-side, not editorial. Both tools have been tested at a working European hotel. For opinions, read the individual reviews linked below.

The short version

On our hands-on ratings, chatlyn takes it overall, 7/10 against 6/10.

chatlyn is built for european hotels wanting privacy-first omnichannel messaging. Quicktext is built for hotels wanting a European AI chatbot with direct booking conversion.

chatlyn Quicktext
Our rating 7/10 6/10
Pricing Quote only since 2026. Was flat tiers ~€61-311/month; now a per-room quote plus a per-property setup fee, WhatsApp usage on top Now trading as Quinta. Premium from $299/month, based on room count
Best for European hotels wanting privacy-first omnichannel messaging Hotels wanting a European AI chatbot with direct booking conversion
HQ Austria (Vienna) France (Paris)
Founded 2022 2017
Reviewed by anna thomas

What each one costs

chatlyn pricing

Per-room platform fee Quote only
Calculated per room across every property in the agreement, with the per-room rate falling as the portfolio grows. You reach it through a calculator that wants your room count and PMS, or by ringing Vienna. Until 2026 this was a published flat tier grid.
Setup fee One-off, per property, quote only
New since our review. The figure varies with the PMS connection type and whether implementation is remote or on site, and it is not published in any form.
WhatsApp usage Charged on top
One WhatsApp inbox is included; additional inboxes cost extra. Unlimited team members with no per-agent fee and no AI usage fee, which is the part chatlyn does still state plainly.

chatlyn withdrew its published pricing during 2026. What our review recorded, flat tiers from around €61 a month for Light up to €311 for Advanced, is no longer on the site, and a per-property setup fee has appeared that we never had to account for. The company defends the change on its own pricing page: it says the honest answer depends on your rooms, your PMS and how implementation runs, and it would rather quote against your actual setup than publish a number most properties would have to correct. That is a better argument than most vendors bother making. It still means you cannot compare chatlyn against a rival without handing over your details first.

Quicktext pricing

Premium From $299/month
The only tier shown, priced on room count. Bundles eleven products under the new Q- naming, Q-Data, Q-Channel, Q-SEO, Q-Sales, Q-Task, Q-Connect, Q-Hub, Q-Automate, Q-Mail and Q-BI, alongside the fourth-generation Velma chatbot.

Two things moved at once. The rebrand Thomas described as half-finished is now complete: quicktext.im redirects permanently to quinta.im and the site brands itself Quinta throughout, so his complaint about both names circulating is out of date. And the headline price moved from roughly €250 a month to $299, quoted in dollars. For a Paris company selling mainly to European hotels that is worth noticing, because you now carry the exchange risk on a monthly subscription. The product names in our review no longer match the vendor's either.

Prices as last verified during each review. Hotel software pricing moves, and per-room rates behave very differently at 20 rooms and at 200, so run the arithmetic at your own room count. Full detail on chatlyn pricing and Quicktext pricing.

Common questions

Which is better, chatlyn or Quicktext?

On our ratings chatlyn scores 7/10 against Quicktext at 6/10. But the better tool is the one that fits your property, so read both reviews before you decide.

How much do chatlyn and Quicktext cost?

chatlyn: Quote only since 2026. Was flat tiers ~€61-311/month; now a per-room quote plus a per-property setup fee, WhatsApp usage on top

Quicktext: Now trading as Quinta. Premium from $299/month, based on room count

Read the full reviews