Duve vs Quicktext
The facts side by side, what each one costs tier by tier, and which of the two we'd pick. Both have been paid for and run at a working European hotel.
The short version
On our hands-on ratings, Duve takes it overall, 7/10 against 6/10.
Duve is built for larger hotels with dedicated tech staff wanting a full guest platform. Quicktext is built for hotels wanting a European AI chatbot with direct booking conversion.
Which we'd pick
Duve for guest communication, Quicktext for turning website visitors into bookings.
Quicktext is narrower than it first appears. Its real strength is conversion, and Thomas measured it: about 9% of availability conversations ended in a direct booking. Velma handles French and English comfortably and German adequately, and the knowledge base updates in two or three minutes. But WhatsApp is its weak channel, feeling like a website chatbot moved into a messaging app, the PMS integration runs one way so guest profiles stay blind, and a query Velma cannot classify dead-ends the conversation.
Duve is the better guest communication tool by some distance, with translation that works unattended, a guidebook guests open, and upselling that made Elena real money. It is also chain-shaped, with a maze of an admin dashboard, silent automation failures, peak-season support gaps and reports of surprise charges. On price, Quicktext now trades as Quinta at $299 a month on room count; Duve has moved to published package minimums from $120 a month.
Drawn from our individual hands-on reviews rather than a fresh head-to-head test. Where a finding belongs to one of us, we've said whose it is.
| Duve | Quicktext | |
|---|---|---|
| Our rating | 7/10 | 6/10 |
| Pricing | Published package minimums: Basic from $120/month, Pro $150, Premium $200, Enterprise custom | Now trading as Quinta. Premium from $299/month, based on room count |
| Best for | Larger hotels with dedicated tech staff wanting a full guest platform | Hotels wanting a European AI chatbot with direct booking conversion |
| HQ | Israel (Tel Aviv) | France (Paris) |
| Founded | 2016 | 2017 |
| Reviewed by | elena | thomas |
What each one costs
Duve pricing
- Basic From $120/month
- Stated as a minimum package rather than a per-room rate. Online check-in, branded guest app, check-out coordination, analytics and support.
- Pro From $150/month
- Adds the communication suite: unified inbox, SMS, WhatsApp messaging, automations and workflows. Carries the 0% commission claim on in-house upsells.
- Premium From $200/month
- Adds upsells and ecommerce: room upgrades, custom upsells and payment processing integration.
- Enterprise Custom
- Everything above plus advanced customisation and a dedicated account manager. Contact required.
Duve now presents four package minimums where our review recorded a single per-room figure of about $6 per room per month. For most properties the new shape is more useful, because $120 a month is something you can put in a budget where about $6 per room left you guessing at the floor. Read it against the warning in Elena's review though: several hoteliers reported charges they had not expected, and a published minimum is not a published total. Every one of these tiers is stated as a starting point.
Quicktext pricing
- Premium From $299/month
- The only tier shown, priced on room count. Bundles eleven products under the new Q- naming, Q-Data, Q-Channel, Q-SEO, Q-Sales, Q-Task, Q-Connect, Q-Hub, Q-Automate, Q-Mail and Q-BI, alongside the fourth-generation Velma chatbot.
Two things moved at once. The rebrand Thomas described as half-finished is now complete: quicktext.im redirects permanently to quinta.im and the site brands itself Quinta throughout, so his complaint about both names circulating is out of date. And the headline price moved from roughly €250 a month to $299, quoted in dollars. For a Paris company selling mainly to European hotels that is worth noticing, because you now carry the exchange risk on a monthly subscription. The product names in our review no longer match the vendor's either.
Prices as last verified during each review. Hotel software pricing moves, and per-room rates behave very differently at 20 rooms and at 200, so run the arithmetic at your own room count. Full detail on Duve pricing and Quicktext pricing.
Common questions
Which is better, Duve or Quicktext?
On our ratings Duve scores 7/10 against Quicktext at 6/10. But the better tool is the one that fits your property, so read both reviews before you decide.
How much do Duve and Quicktext cost?
Duve: Published package minimums: Basic from $120/month, Pro $150, Premium $200, Enterprise custom
Quicktext: Now trading as Quinta. Premium from $299/month, based on room count
Read the full reviews
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Duve
A second season with Duve and the rating goes up. WhatsApp changed everything for how we talk to guests, and Katerina can now train new hires on it herself. Still not simple, but no longer unmanageable.
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Quicktext
Quicktext's chatbot still converts direct bookings and still handles multilingual queries well. They've added WhatsApp and a new brand name. Neither fixes the integration problems I flagged previously.