HiJiffy vs Quicktext
The facts side by side, what each one costs tier by tier, and which of the two we'd pick. Both have been paid for and run at a working European hotel.
The short version
On our hands-on ratings, HiJiffy takes it overall, 7/10 against 6/10.
HiJiffy is built for mid-to-large European hotels wanting WhatsApp automation. Quicktext is built for hotels wanting a European AI chatbot with direct booking conversion.
Which we'd pick
HiJiffy for WhatsApp, Quicktext for website booking conversion.
These are often shortlisted together and they are better at different things. Quicktext converts: Thomas tracked roughly 9% of availability chats ending in a direct booking, a figure he measured rather than took on trust. But its WhatsApp feels like a website chatbot pushed into a messaging app and guests notice, its PMS integration is one-way so profiles stay blind, and an unclassifiable query dead-ends.
HiJiffy is WhatsApp-first and shows it, with 85% pre-arrival open rates against 40% by email, plus a website chatbot of its own that paid for the subscription several times over in direct bookings. Pricing is published from €99 a month; Quicktext starts around €250 behind a sales call with no free trial. Neither AI is strong: HiJiffy's falls apart on compound messages and needs a month of correction, Quicktext's is mid-rebrand to Quinta with both names still circulating. James and Thomas have written this pair up properly in a full head-to-head.
Drawn from our individual hands-on reviews rather than a fresh head-to-head test. Where a finding belongs to one of us, we've said whose it is.
| HiJiffy | Quicktext | |
|---|---|---|
| Our rating | 7/10 | 6/10 |
| Pricing | Published tiers from €99/month (Basic), €159 Pro, €319 Premium, Enterprise custom, plus a setup fee of €99-599 per 5 properties | Now trading as Quinta. Premium from $299/month, based on room count |
| Best for | Mid-to-large European hotels wanting WhatsApp automation | Hotels wanting a European AI chatbot with direct booking conversion |
| HQ | Portugal (Lisbon) | France (Paris) |
| Founded | 2016 | 2017 |
| Reviewed by | james | thomas |
What each one costs
HiJiffy pricing
- Basic From €99/month, plus €99 setup per 5 properties
- FAQ automation covering 25 topics in 3 languages. The €99 monthly figure is the one our review recorded; the setup fee is not.
- Pro From €159/month, plus €399 setup per 5 properties
- Adds the generative AI chatbot with unlimited topics and 132 languages, and the omnichannel inbox.
- Premium From €319/month, plus €599 setup per 5 properties
- Adds the AI concierge with PMS and CRM integration, and WhatsApp campaigns.
- Enterprise Custom
- Custom campaigns, FAQs, channels and integrations, and HiJiffy branding removed.
HiJiffy publishes more than it did and it costs more to start than we said. The good half: four tiers, three of them with figures, quoted in euros, dollars and sterling, and rates that scale with property count. The half our review missed entirely: a setup fee on every paid tier, €99 on Basic, €399 on Pro and €599 on Premium, charged per five properties. On Premium that is €599 before a single message reaches a guest. James was right that HiJiffy publishes its tiers without a demo call, and that still stands. Our own first-year figure was too low.
Quicktext pricing
- Premium From $299/month
- The only tier shown, priced on room count. Bundles eleven products under the new Q- naming, Q-Data, Q-Channel, Q-SEO, Q-Sales, Q-Task, Q-Connect, Q-Hub, Q-Automate, Q-Mail and Q-BI, alongside the fourth-generation Velma chatbot.
Two things moved at once. The rebrand Thomas described as half-finished is now complete: quicktext.im redirects permanently to quinta.im and the site brands itself Quinta throughout, so his complaint about both names circulating is out of date. And the headline price moved from roughly €250 a month to $299, quoted in dollars. For a Paris company selling mainly to European hotels that is worth noticing, because you now carry the exchange risk on a monthly subscription. The product names in our review no longer match the vendor's either.
Prices as last verified during each review. Hotel software pricing moves, and per-room rates behave very differently at 20 rooms and at 200, so run the arithmetic at your own room count. Full detail on HiJiffy pricing and Quicktext pricing.
Common questions
Which is better, HiJiffy or Quicktext?
On our ratings HiJiffy scores 7/10 against Quicktext at 6/10. But the better tool is the one that fits your property, so read both reviews before you decide.
How much do HiJiffy and Quicktext cost?
HiJiffy: Published tiers from €99/month (Basic), €159 Pro, €319 Premium, Enterprise custom, plus a setup fee of €99-599 per 5 properties
Quicktext: Now trading as Quinta. Premium from $299/month, based on room count
The long version
Quicktext vs HiJiffy: which AI messaging tool earns its place
I ran both at my Cotswolds property while deciding what to roll out across all three hotels. One sells a website chatbot that happens to do WhatsApp. The other sells WhatsApp that happens to have a website chatbot. That difference decided it for me.
One of us paid for both and ran them, then wrote the head-to-head properly. This page is the summary; that one is the argument.
Read the full reviews
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HiJiffy
I didn't think my smallest property, a 45-room boutique in the Cotswolds, was the right place to trial an AI chatbot on WhatsApp. Three months later, my front desk staff disagree with me less often than they used to, which is how I know it's working.
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Quicktext
Quicktext's chatbot still converts direct bookings and still handles multilingual queries well. They've added WhatsApp and a new brand name. Neither fixes the integration problems I flagged previously.