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Hotelkit vs Optii Solutions

Factual side-by-side, not editorial. Both tools have been tested at a working European hotel. For opinions, read the individual reviews linked below.

The short version

On our hands-on ratings, Hotelkit takes it overall, 8/10 against 7/10.

Hotelkit is built for multi-property hotel groups wanting a European operations platform with strong housekeeping and internal communication. Optii Solutions is built for mid-sized European hotels with iPhone-equipped housekeeping teams and labour cost as their biggest controllable expense.

Hotelkit Optii Solutions
Our rating 8/10 7/10
Pricing One-time setup fee + monthly licence, not publicly disclosed. Positioned below category average. Custom pricing, requires sales call (typically per-room, per-month)
Best for Multi-property hotel groups wanting a European operations platform with strong housekeeping and internal communication Mid-sized European hotels with iPhone-equipped housekeeping teams and labour cost as their biggest controllable expense
HQ Austria (Salzburg) USA (Austin, Texas)
Founded 2012 2006
Reviewed by marc sophie

What each one costs

Hotelkit pricing

Setup fee (one-time) Quote-only, scaled to room count
A one-off fee based on how many rooms you run, paid once at the start. There is no public figure, so the number for your property only lands after a sales call.
Monthly licence Quote-only, below category average
The recurring cost for the platform and its six modules. For the breadth on offer it came in below what I expected, and the integration fee caps at EUR 199 for non-PMS connections, which is fair.
30-day free trial Free, no credit card
Full onboarding support during the trial, and it was better than most vendors manage after you have paid. Start here before you sign anything, with housekeeping and communication first.

hotelkit will not put a number on a public page, which irritates me the way it irritates every hotelier who wants to compare on a spreadsheet before booking a call. For the breadth on offer it came in below what I expected, and the integration fee caps at EUR 199 for non-PMS connections, which is reasonable. Use the 30-day trial before you commit; the onboarding during it was better than most vendors provide after you have paid.

Optii Solutions pricing

Custom quote Per room, per month, figure withheld
The model is per room per month, which is standard for the category. The number is not published anywhere I could find. I had to book a call, describe my property, explain my needs and wait. The rep was knowledgeable and the call was efficient. I still shouldn't have needed it.

If I need a demo call to see your pricing, I already know it's too expensive. Or at least I know you think I'll be put off by the number without context. The reason it grates more here than elsewhere is that Optii sells on ROI, and you cannot evaluate a return without the cost side of the equation. Their materials reference a 500% ROI within months of implementation, which is the sort of claim that makes me reach for the calculator. Get your quote first, then model the saving against your own labour costs, not against their percentage.

Prices as last verified during each review. Hotel software pricing moves, and per-room rates behave very differently at 20 rooms and at 200, so run the arithmetic at your own room count. Full detail on Hotelkit pricing and Optii Solutions pricing.

Common questions

Which is better, Hotelkit or Optii Solutions?

On our ratings Hotelkit scores 8/10 against Optii Solutions at 7/10. But the better tool is the one that fits your property, so read both reviews before you decide.

How much do Hotelkit and Optii Solutions cost?

Hotelkit: One-time setup fee + monthly licence, not publicly disclosed. Positioned below category average.

Optii Solutions: Custom pricing, requires sales call (typically per-room, per-month)

Read the full reviews